Learn how Support.PSChi02 works — our student-to-student collaborative support platform where classmates work together to solve lab issues, troubleshoot technical problems, and help each other succeed in class.

Procedures for ticket escalation, advanced troubleshooting support, live intervention workflows, and resolution documentation for Tier 2 support agents.

Learn how to document projects, create repositories, write professional README files, organize screenshots, track progress, and build a GitHub portfolio that demonstrates your technical skills to employers.

I know my username and password are correct, but I still can't log in. What should I do?

Learn how to deploy and manage your own Linux servers in the cloud for less than the cost of a cup of coffee each month. This category focuses on hands-on system administration, cloud computing, networking, security, and troubleshooting using affordable virtual private servers (VPS). Students will gain practical experience working with the same Linux environments used by many businesses, hosting providers, and IT teams.